
In a world where AI threatens jobs, "The Human Edge" reveals why curiosity and creativity are your career superpowers. Winner of the 2020 Business Book Award, Greg Orme's guide asks: What skills make us irreplaceable in the digital economy?
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A bank teller named Amelia never sleeps, never complains, and serves millions of customers simultaneously without asking for a paycheck. She's not superhuman - she's not human at all. Amelia is a virtual assistant at Sweden's SEB bank, representing the quiet revolution already reshaping our workplaces. Yet here's the paradox: as artificial intelligence grows more powerful, the skills that make us distinctly human become more valuable, not less. We stand at a crossroads where our uniquely messy, emotional, creative capabilities - the very things we've been taught to suppress in professional settings - may be exactly what saves us from obsolescence. Artificial intelligence isn't coming - it's already here, just unevenly distributed. We're at the smartphone-in-2006 moment of AI adoption: only 5% of companies use it extensively, yet 85% recognize it as a competitive necessity. Studies predict somewhere between 14% and 47% of jobs could vanish within fifteen years. Telemarketers face a 99% automation probability. Data-entry workers and librarians aren't far behind. But here's what's more insidious than outright job loss: most knowledge workers won't see their positions eliminated entirely, but rather experience what might be called "cheese slicing" - AI gradually carving away the routine parts of their work until there's barely anything left. This creates what we might call the Great Divide - not between humans and machines, but between two types of humans. On one side stand the future-fit: purpose-driven, focused, endlessly curious, creative, and genuinely collaborative. On the other side, the future-unfit: disengaged, perpetually distracted, rigidly inflexible, and unable to work effectively with others. The difference isn't about intelligence or education - it's about cultivating capabilities that machines fundamentally cannot replicate. Consider Moravec's Paradox, which reveals a stunning truth: where AI is naturally strong, humans are weak, and vice versa. Machines excel at chess, medical diagnosis from scans, and complex mathematical calculations - tasks requiring pure logic and pattern recognition. Meanwhile, a toddler can do things that baffle the most sophisticated AI: recognize a parent's mood from subtle facial cues, understand why a friend might be upset, or navigate a crowded playground without collision. As AI floods the valleys of rote cognitive skills, humans must head for the snow-capped peaks of emotional intelligence, creativity, and social sophistication.
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