
In a world where AI threatens jobs, Geoff Colvin reveals why deeply human skills - empathy, creativity, storytelling - are becoming invaluable. Leadership expert Kevin Eikenberry called it an "emotional roller coaster" that proves relationships, not knowledge, will define future success.
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IBM's Watson didn't just win at Jeopardy!-it demolished human champions, processing complex wordplay and accessing vast knowledge without breaking a sweat. But here's the unsettling part: this wasn't just a game show stunt. It was a preview of an economy that increasingly provides what people want using more machines and fewer people. Yet here's the paradox that changes everything: just as computers master tasks we thought uniquely human, our most deeply human capabilities-empathy, collaboration, storytelling-are becoming our most valuable economic assets. The question isn't whether machines will take our jobs. It's whether we'll reclaim the human skills we've been letting atrophy.
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