
In "Move Fast and Fix Things," Frances Frei and Anne Morriss challenge Facebook's infamous motto, proving speed and excellence can coexist. Their one-week action plan, tested at Uber and WeWork, reveals how trust-building transforms broken cultures - a counterintuitive approach that's revolutionizing leadership thinking.
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What if the very thing slowing your organization down is the belief that you must choose between moving quickly and taking care of people? This false choice has paralyzed countless leaders, creating a world where companies either race recklessly forward, leaving destruction in their wake, or inch along cautiously, missing every meaningful opportunity. The truth is far more liberating: trust doesn't slow you down-it's the very thing that allows you to accelerate sustainably. When Uber faced its existential crisis in 2017, the solution wasn't choosing between fixing its toxic culture or surviving financially. It was understanding that rebuilding trust was the fastest path to transformation. This counterintuitive insight has revolutionized how organizations from Microsoft to Starbucks approach change, proving that the companies moving fastest are those who've stopped breaking things and started fixing them.
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