Exactly What to Say book cover

Exactly What to Say by Phil M Jones Summary

Exactly What to Say
Phil M Jones
3.75 (9104 Reviews)
Communication Skill
Business
Self-growth
Relationship
Overview
Key Takeaways
Author
FAQs

Overview of Exactly What to Say

Master communicator Phil M. Jones reveals 22 "magic words" that trigger subconscious responses and influence decisions instantly. Just imagine - these phrases have helped millions across 50 countries close deals, land jobs, and win arguments. What could you achieve with the right words?

Similar books to Exactly What to Say

Start Reading Your Way
Quick Summary8 min

Feel the book through the author's voice

Deep Dive42 min

Turn knowledge into engaging, example-rich insights

Flash Card8 insights

Capture key ideas in a flash for fast learning

Fun17 min

Enjoy the book in a fun and engaging way

More like this

book cover
Magic Words
Tim David
book cover
Magic Words
Jonah Berger
book cover
Words That Change Minds
Shelle Rose Charvet
book cover
Words That Work
Frank Luntz
book cover
Simply Said
Jay Sullivan
book cover
How to Talk to Anyone
Leil Lowndes
book cover
The 16 Undeniable Laws of Communication
John C. Maxwell
book cover
Communicate with Mastery
J. D. Schramm with Kara Levy
book cover
Going Solo
Eric Klinenberg
book cover
The Problems of Philosophy
Bertrand Russell
book cover
Everybody Writes
Ann Handley

Key takeaways

1

Words That Shape Decisions: The Hidden Power of Language

play
00:00
00:00

Ever noticed how some people effortlessly get their way while others struggle to make an impact? The difference often boils down to a handful of carefully chosen words. In a world where we make thousands of decisions daily, knowing exactly what to say at crucial moments gives you an almost unfair advantage in any interaction. The most powerful persuasion doesn't rely on complex psychology or manipulative tactics - it's about understanding how tiny language shifts can dramatically change conversation outcomes. When you grasp how the human brain makes decisions, you can align your words to create pathways of least resistance toward agreement. Our brains aren't designed for perfect logic - they're wired for quick, efficient choices. The subconscious mind processes information 500 times faster than our conscious mind, making split-second decisions before we're even aware of them. Think about your own important choices. Do you carefully analyze every option with perfect logic? Or do you often "go with your gut" and then rationalize that choice afterward? Research consistently shows that emotions drive decisions first, with logic following to justify what we've already decided. This explains why traditional persuasion techniques focusing solely on facts often fail. The most effective persuasive language works because it bypasses resistance and speaks directly to the decision-making part of the brain.

2

Creating Pressure-Free Environments for Ideas

3

From Certainty to Doubt: Questioning Knowledge Foundations

4

Emotional Time Travel and Visualization

5

The Language of Possibility and Social Proof

6

Closing Conversations and Gaining Agreement

7

The Art of Persuasive Communication: Practice Makes Permanent

Explore Your Way of Learning
Exactly What to Say isn't just a book — it's a masterclass in Communication Skill. To help you absorb its lessons in the way that works best for you, we offer five unique learning modes. Whether you're a deep thinker, a fast learner, or a story lover, there's a mode designed to fit your style.

Quick Summary Mode - Read or listen to Exactly What to Say Summary in 8 Minutes

Quick Summary
Quick Summary
Exactly What to Say Summary in 8 Minutes

Break down key ideas from Exactly What to Say into bite-sized takeaways to understand how innovative teams create, collaborate, and grow.

play
00:00
00:00

Flash Card Mode - Top 8 Insights from Exactly What to Say in a Nutshell

Flash Card
Flash Card
Top 8 Insights from Exactly What to Say in a Nutshell

Distill Exactly What to Say into rapid-fire memory cues that highlight Pixar’s principles of candor, teamwork, and creative resilience.

Flash Mode Swiper

Fun Mode - Exactly What to Say Lessons Told Through 17-Min Stories

Fun
Fun
Exactly What to Say Lessons Told Through 17-Min Stories

Experience Exactly What to Say through vivid storytelling that turns Pixar’s innovation lessons into moments you’ll remember and apply.

play
00:00
00:00

Personalize Mode - Read or listen to Exactly What to Say Summary in 0 Minutes

Personalize
Personalize
Experience Exactly What to Say in your own way.

Ask anything, pick the voice, and co-create insights that truly resonate with you.

Personalize Mode

From Columbia University alumni built in San Francisco

BeFreed Brings Together A Global Community Of 200,000+ Curious Minds

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn
platform
star
star
star
star
star

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA
platform
comments
12
likes
117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw
platform
star
star
star
star
star

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
platform
comments
12
likes
108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
platform
comments
254
likes
17

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore
platform
star
star
star
star
star

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful
platform
comments
96
likes
4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP
platform
star
star
star
star
star

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon
platform
comments
201
thumbsUp
16

"It is great for me to learn something from the book without reading it."

@OojasSalunke
platform
star
star
star
star
star

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn
platform
comments
37
likes
483

"Makes me feel smarter every time before going to work"

@Cashflowbubu
platform
star
star
star
star
star

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn
platform
star
star
star
star
star

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA
platform
comments
12
likes
117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw
platform
star
star
star
star
star

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
platform
comments
12
likes
108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
platform
comments
254
likes
17

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore
platform
star
star
star
star
star

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful
platform
comments
96
likes
4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP
platform
star
star
star
star
star

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon
platform
comments
201
thumbsUp
16

"It is great for me to learn something from the book without reading it."

@OojasSalunke
platform
star
star
star
star
star

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn
platform
comments
37
likes
483

"Makes me feel smarter every time before going to work"

@Cashflowbubu
platform
star
star
star
star
star

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn
platform
star
star
star
star
star

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA
platform
comments
12
likes
117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw
platform
star
star
star
star
star

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
platform
comments
12
likes
108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
platform
comments
254
likes
17

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore
platform
star
star
star
star
star

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful
platform
comments
96
likes
4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP
platform
star
star
star
star
star

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon
platform
comments
201
thumbsUp
16

"It is great for me to learn something from the book without reading it."

@OojasSalunke
platform
star
star
star
star
star

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn
platform
comments
37
likes
483

"Makes me feel smarter every time before going to work"

@Cashflowbubu
platform
star
star
star
star
star
Start your learning journey, now
Download This Summary

Get the Exactly What to Say summary as a free PDF or EPUB. Print it or read offline anytime.